Technology Transforming Indian Banking Sector: Is HDFC Bank Well Positioned for New Challenges?

Technology Transforming Indian Banking Sector: Is HDFC Bank Well Positioned for New Challenges?
Case Code: BSTR515
Case Length: 12 Pages
Period: 2014 - 2016
Pub Date: 2017
Teaching Note: Available
Price: Rs.400
Organization: HDFC Bank
Industry: Banking
Countries: India
Themes: Business Strategy
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Abstract Case Intro 1 Case Intro 2 Excerpts

Background

HDFC Bank had its roots in Housing Development Finance Corporation (HDFC) set up in the year 1977. HDFC, promoted by noted financial entrepreneur Hasmukhbhai Parekh, was a specialized mortgage company which provided housing finance to customers in India. The main objective of HDFC was to improve the residential housing stock in India by providing housing finance in a systematic and professional manner and thereby promote home ownership. The company got its funds from banks, deposits from individuals and trusts, bonds issued to investors, and loans from international financial organizations. HDFC grew rapidly and emerged as a pioneer financial organization specializing in housing finance....

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