Walmart`s Support to Stakeholders during the COVID-19 Crisis

Nestlé under Fire over Unhealthy Product Portfolio: Will the Company Emerge Unscathed?
Case Code: BSTR630
Case Length: 16 Pages
Period: 2020-2021
Pub Date: 2022
Teaching Note: Not Available
Price: Rs.400
Organization : Walmart Inc.
Industry : Retailing
Countries : United States
Themes: Stakeholder Management, Business Environment, Crisis Management,Business Continuity Planning
Nestlé under Fire over Unhealthy Product Portfolio: Will the Company Emerge Unscathed?
Abstract Case Intro 1 Case Intro 2 Excerpts


Challenges in the Wake of Covid-19 Pandemic

In January 2020 when COVID-19 cases began appearing in the US, Walmart was one of the first major retailers to react. The company followed the guidance on behaviors recommended by the Centers for Disease Control and Prevention (CDC) like frequently washing hands, maintaining social distancing, and cleaning frequently touched surfaces...

Walmart’s Covid-19 Response Plan for Stakeholders

Walmart said it would continue to take precautions and actions to keep its stores, clubs, and other facilities clean to ensure the well-being of both its associates and its customers. The company would follow the protocols of federal and state agencies and advice from its own Chief Medical Officers. In addition to following the CDC’s recommended guidelines, the company also laid emphasis on strengthening its supply chain to meet the unprecedented demand...

The Road Ahead

Walmart took proactive steps to ensure that its business was not hampered during the pandemic. These steps paid off in terms of increasing sales and revenue for the company. According to App Annie, a mobile data and analytics site, the Walmart grocery shopping app became the leading downloaded app among all shopping apps during March and April 2020. As of April 5, 2020, the Walmart Grocery app registered a 460% growth in average daily downloads, in comparison with January 2020...


Exhibit I: Key Results of Walmart (Q1 FY2022)
Exhibit II: Financial Highlights of Walmart
Exhibit III: International Markets - Support to Local Communities

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