Facebook: Leveraging AI to address Content Moderation and Data Privacy Challenges

Facebook: Leveraging AI to address Content Moderation and Data Privacy Challenges
Case Code: ITSY144
Case Length: 14 Pages
Period: 2024
Pub Date: 2024
Teaching Note: Available
Price: Rs.400
Organization: Facebook
Industry: Technology & Communications
Countries: United States
Themes: Artificial Intelligence, Information Systems, Collaboration Tools
Facebook: Leveraging AI to address Content Moderation and Data Privacy Challenges
Abstract Case Intro 1 Case Intro 2 Excerpts

Background Note

Facebook, a social media platform, was created by Zuckerberg along with four other Harvard college students Eduardo Saverin, Andrew McCollum, Dustin Moskovitz, and Chris Hughes. Zuckerberg built a website called ‘Facemash’ in 2003 while he was an undergrad student at Harvard University. This website allowed students to evaluate the attractiveness of their fellow classmates based on their photos on the website. While the website gained attention within the Harvard community, it was also widely criticized by those who thought ranking another person on appearance was disrespectful. In November 2003, Zuckerberg admitted to the Computer Services Department that he had breached the security of unauthorized access to Harvard student directories including that of the university’s dormitory ID photo databases, and his website Facemash had violated the individual privacy of the students. Zuckerberg was forced to shut down..

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