E-Governance in India

E-Governance in India

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Case Details:

Case Code : BREP008
Case Length : 19 Pages
Period : 1995-2004
Pub Date : 2004
Teaching Note :Not Available
Organization : -
Industry : -
Countries : India

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Innovative E-Governance Projects


The MP state government launched several e-governance initiatives. The one which got maximum recognition was the Gyandoot project. The government received the prestigious Stockholm Challenge Award5 for having successfully implemented the project.


Kerala, a relatively small state in south India, was renowned as one of the most literate states in the country. However, it failed to catch up on the IT literacy front, owing both to the government's inability to promote IT literacy and the lack of interest of the public to embrace IT as a part of their lives.

The Kerala government, however, made a serious attempt to correct this mistake by launching the Akshaya project in November 2002. Within a year, the project attracted significant attention both in India and abroad. One of its most recent achievements was to become one of the finalists in the prestigious Stockholm Challenge award for 2004...

Innovation Case Studies | Case Study in Management, Operations, Strategies, Innovation Case Studies, Case Studies


Bangalore, the capital of Karnataka state, is a renowned IT destination in India, with top global companies like GE, IBM, HP, Dell having established their IT bases there. The Government of Karnataka launched several e-governance initiatives (Refer Exhibit II), out of which the Bhoomi project earned widespread appreciation across India...


Another state in India which has been aggressively trying to project itself as an IT destination is Andhra Pradesh (AP). AP is known for its keenness in implementing several e-governance projects, prominent among them being eSeva and CARD...

Hp – Kuppam

In February 2002, the GoAP tied up with US-based hardware major – HP, to launch a program that aimed at achieving socio-economic development of rural people using the ICT...

The Flip Side

Though various e-governance initiatives in India received widespread recognition for the way they transformed the lives of people, analysts felt that meeting citizen needs through e-governance required a strong political will to execute the projects as per the plan and in time...


Exhibit I: E-Governance initiatives in various states of India
Exhibit II: Major E-Governance initiatives in Karnataka
Exhibit III: Hp I-Communities at Kuppam

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5] The award aimed at identifying and rewarding the innovative use of IT in areas including citizen empowerment, education, healthcare, economic development and environment. Its objective was to encourage the participation of IT projects from all over the world and to help people share knowledge and learn from accomplishments of others. A jury, consisting of experts in their fields evaluates the projects. As a part of this award, the winning team gets a trophy along with a certificate of excellence, which helps in getting more international recognition.


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