Aetna at Crossroads: Can Karen Lynch Lead the Company Back to Health?

Aetna at Crossroads: Can Karen Lynch Lead the Company Back to Health?
Case Code: LDEN225
Case Length: 20 Pages
Period: 2000-2024
Pub Date: 2025
Teaching Note: Available
Price: Rs.400
Organization : Aetna Inc.
Industry :Pharmaceuticals & Biotech
Countries : United States
Themes: Strategic Leadership, Stakeholder Management, Crisis Management,Strategic Planning
Aetna at Crossroads: Can Karen Lynch Lead the Company Back to Health?
Abstract Case Intro 1 Case Intro 2 Excerpts

US Healthcare System Overview

The US healthcare system primarily operated on a fee-for-service (FFS) model. In this system, healthcare providers were paid for each individual service they provided, such as office visits, tests, or procedures. The Key Characteristics of the fee-for-service model were..

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