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Case Code: OPER133
Case Length: 12 Pages 
Period: 2000-2017      
Pub Date: 2019
Teaching Note: Available
Price:Rs.300
Organization : Starbucks Corporation
Industry :Food & Beverage
Countries : United States
Themes: Logistics & Supply Chain/Operations Strategy/Operations and Supply Chain Management
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Supply Chain Transformation at Starbucks (A)

 
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INTRODUCTION

 
US-based coffee company and coffeehouse chain Starbucks Corporation (Starbucks) was founded in 1971 and grew to become one of the top coffee chains in the world. It became synonymous with good coffee and great customer service, and emerged as ‘the third place’ – a place apart from work and home, where people would like to spend their time. Each Starbucks store offered hot and cold drinks and several varieties of snacks. Starbucks was known for more than 30 blends of premium coffee and hand crafted coffee beverages...
 
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