Piramal Sarvajal: A Social Innovation Delivering Safe Drinking Water to Rural India

Piramal Sarvajal: A Social Innovation Delivering Safe Drinking Water to Rural India
Case Code: BSTR506
Case Length: 14 Pages
Period: 2008-2016
Pub Date: 2017
Teaching Note: Available
Price: Rs.400
Organization: Piramal Group
Industry: Health Care Industry
Countries: India
Themes: Business Strategy, Operational Strategy
Piramal Sarvajal: A Social Innovation Delivering Safe Drinking Water to Rural India
Abstract Case Intro 1 Case Intro 2 Excerpts

Introduction

Over the years, providing clean drinking water for the underserved rural population was one of India’s most crucial problems. Unsafe water resulted in diseases such as diarrhea, which claimed thousands of lives every year in remote Indian villages. In 2008, the Piramal Foundation, the CSR arm of the Piramal Group, launched a social initiative called Sarvajal (meaning ‘water for all’) to make pure drinking water accessible and affordable to people living in mid-sized villages (approximately 5000 inhabitants) and the urban slums of India. It used the rural franchisee network to sell purified water in villages at an affordable price through solar-powered water ATM systems embedded with ultra-filtration units and reverse osmosis (RO). The water was filtered through 5 stages and the quality was in accordance with the international drinking water standard ISO 10500.

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