Attrition in Indian IT Sector: What Went Wrong?

Attrition in Indian IT Sector: What Went Wrong?
Case Code: HROB255
Case Length: 8 Pages
Period: 2021-23
Pub Date: 2023
Teaching Note: Available
Price: Rs.300
Organization: Infosys Limited
Industry: Technology & Communications
Countries: India
Themes: Talent Management, Employee Benefits, Career Management,Employee Development
Attrition in Indian IT Sector: What Went Wrong?
Abstract Case Intro 1 Case Intro 2 Excerpts

Introduction

According to the 2021-2022 Phase-I survey report titled ‘Attrition Trends 2021’ by Aon Plc, a global professional services firm, the overall attrition rate across various sectors in India in the first half of 2022 was 20 percent while it was 24.4 percent in the Indian IT sector. At the same time, voluntary attrition was 15.4 percent across sectors and 18.8 percent for the Indian IT sector. As per the report, the top reasons for voluntary attrition before Covid-19 pandemic and during Covid-19 were external inequity of compensation, limited growth opportunities, and role stagnation..

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