Attrition in Indian IT Sector: What Went Wrong?
Case Code: HROB255 Case Length: 8 Pages Period: 2021-23 Pub Date: 2023 Teaching Note: Available |
Price: Rs.300 Organization: Infosys Limited Industry: Technology & Communications Countries: India Themes: Talent Management, Employee Benefits, Career Management,Employee Development |
Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
Initiatives by Indian IT Companies
Indian IT companies such as Infosys , HCLTech , TCS , Tech Mahindra , and Wipro began taking various measures to control their attrition rates, especially in the job areas pertaining to artificial intelligence, blockchain, digital, data science, machine learning, and cloud computing..
Road Ahead
The Indian IT industry was grappling with high employee attrition especially for digital tech talent during and post Covid-19 pandemic, led by the gap between demand and supply. Many companies made changes to their strategies and adopted new practices to deal with the challenges arising due to attrition rates..
Exhibits
Exhibit I: Attrition Rates (2011-2021)
Exhibit II: Employees Quitting Trend
Exhibit III: Terms and Condition of Non-Compete Clause
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