Revitalizing Employee Engagement through Performance Enablement: Workday`s Experience
Case Code: HROB230 Case Length: 10 Pages Period: 2009-2021 Pub Date: 2022 Teaching Note: Available |
Price: Rs.400 Organization: Workday Inc. Industry: Technology & Communications Countries: United States Themes: Performance Management, Change Management, Human Resource Information Management System, HR Automation |
Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
Renewed Focus on Employee Engagement
Workday initiated another set of programs after it found out in 2016 that the engagement levels of employees were lower than in earlier years due to the organizational growth and rapid increase in employee count to 5,200 by 2016 from 3,750 employees in 2015..
Shift to Performance-Enablement Framework Using HCM System
While the business landscape was evolving at an accelerated pace, impacting both work and the workforce, Workday had to rethink its approach to people practices. Workday observed that a change in the nature of work, new technology, and the needs of new generations changed the way the work was done, employees were engaged, and the organization operated..
Impact and Recognition
The company noted that the employees and managers would benefit from this performance insight. Employees could view a summary of their five factors and have a better understanding of where they stood in terms of performance in the Talent and Performance Dashboard. The dashboard provided a complete picture of performance-related tasks, with a visual summary of goals, connections, strengths, and growth opportunities..
Road Ahead
Workday had set out in 2016 to find a new way to facilitate self-driven development by arming employees with the tools and knowledge that would help them pursue their desired skills and competencies without requiring managers to broker every step of the process. By tracking progress and measuring outcomes with performance enablement..
Exhibits
Exhibit I: Workforce Diversity Data - 2019
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