Unionization Saga at Starbucks

Case Code: HROB240 Case Length: 10 Pages Period: 2020-2022 Pub Date: 2023 Teaching Note: Available

Price: Rs.300 Organization: Starbucks Corporation Industry: Diversified Countries: United States Themes: Collective Bargaining, Crisis Management & Conflict, Employee Benefits,Compensation Policy

Abstract Case Intro 1 Case Intro 2 Excerpts

Unionization in Food & Beverage Industry

In 1935, the US Congress passed the National Labor Relations Act (NLRA) that encouraged collective bargaining to protect the freedom of association of workers in the private sector. The NLRA protected workplace democracy by providing employees at private-sector workplaces the fundamental right to seek better working conditions and designation of representation without fear of retaliation. The Act ordered companies that they should, in good faith, bargain with the officially recognized union of their employees. The government agency was tasked with managing union elections and disputes between workers and employers..

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