The Need for Changing Organization Design and Structure

The Need for Changing Organization Design and Structure
Case Code: INS049
Case Length: 03 Pages
Period: 2003
Pub Date: 2003
Teaching Note: Available
Price: Rs.100
Organization: Varied
Industry: Insurance
Countries: India
Themes: -
The Need for Changing Organization Design and Structure
Abstract Case Intro

Montley Life Insurance Company is struggling to cope with the growing competition. The company has six regional centers across the country. Almost all the regional centers (except the southern center) are accumulating losses.

The directors of the company met recently and brainstormed to find out a way to bring back the company into the profit zone. During the meeting, they examined the reasons for the success of the southern center and the failure of the other centers. One of the significant findings was that though the size of operations in the southern center is big, the administration expenditure is much less than the other centers.

The top management identified other possible causes for the losses at these centers:

  • Excessive staff
  • Duplication of work
  • Inconsistency in data processing and standards
  • High support cost
  • Reluctance of employees to adapt to changes


  • Therefore, the company sought the help of an outside consultancy called KP Consultancy to set things right. The project was given to Devesh Chauhan (Devesh), one of the senior analysts at KP Consultancy...

    Buy this case study (Please select any one of the payment options)

    Price: Rs.100
    Price: Rs.100
    PayPal (3 USD)

    Custom Search