Role of Information Technology in Organization Design and Structure
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Case Code: INS046 Case Length: 03 Pages Period: 2003 Pub Date: 2003 Teaching Note: Available |
Price: Rs.100 Organization: Varied Industry: Insurance Countries: India Themes: - |
Abstract Case Intro
JP Insurance Company has been facing problems related to the operational and regulatory environment. The company's problems increased after it acquired the Earnest Insurance Company.
Earnest Insurance Company is based in London, whereas JP Insurance Company is based in Bangalore, India. JP's problems regarding Earnest are related to high costs and the lack of flexibility associated with multiple IT systems and applications.
This can be attributed to a change in JP's organizational structure following its acquisition of Earnest and the subsequent expansion of JP's operations. The existing IT department at JP was not able to sufficiently scale its operations, and failed to effectively meet the changed needs and requirements of the organization.
Actually, after the acquisition of Earnest Insurance Company, considerable flexibility was needed by the IT department of JP Insurance Company. But, due to certain changes that followed the acquisition, the size and operation levels of the company grew beyond its expectations. Managing this required a high degree of flexibility of the IT department as well as the other departments...
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