Can Replacing the Founder CEO Help Zivame Grow?

Can Replacing the Founder CEO Help Zivame Grow?
Case Code: LDEN185
Case Length: 9 Pages
Period: 2012-2021
Pub Date: 2022
Teaching Note: Available
Price: Rs.300
Organization : Zivame
Industry :Retailing
Countries : India
Themes: Women in Business, Business Models, RetailTech, Growth Strategy
Can Replacing the Founder CEO Help Zivame Grow?
Abstract Case Intro 1 Case Intro 2 Excerpts

Introduction

In 2017, Richa Kar (Richa), Co-founder of Zivame, an online lingerie retailer, stepped down as CEO after the key shareholders and investor consortium of the company decided to reshuffle the top management. Founded in 2011, Zivame had reported a steep increase in the number of units of products shipped in the first four years going up from 0.2 million in 2012 to 1 million units in 2015 and reported a 300 percent year-on-year growth in revenues during this period. However, after the initial success of the first four years, things changed and the company reported an 84 percent increase in net loss at (-) INR540 million for the financial year 2016 and a growth of just 38 percent in its net sales at INR 626 million. The investors then decided to bring in a new CEO with retail experience, with the aim of making Zivame profitable..

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