Tata Steel`s Journey of Implementing TQM

Tata Steel`s Journey of Implementing TQM
Case Code: OPER161
Case Length: 8 Pages
Period: 1988-2020
Pub Date: 2023
Teaching Note: Available
Price: Rs.300
Organization : Tata Steel Ltd.
Industry :Metals & Mining
Countries : India
Themes: Quality Management & Improvement, Training & Development Process Improvement,Continuous Improvement & Kaizen
Tata Steel`s Journey of Implementing TQM
Abstract Case Intro 1 Case Intro 2 Excerpts

Introduction

In March 2020, one of the top global steel companies, India-based Tata Steel Ltd. (Tata Steel), found a place for itself on the 2020 honors list of the US-based American Productivity and Quality Center (APQC) for ‘Excellence in Knowledge Management’..

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