Grasim Industries Ltd and VSF - Expanding a Commodity Market through Branding and CRM


Grasim Industries Ltd and VSF - Expanding a Commodity Market through Branding and CRM
Case Code: BSTR214
Case Length: 22 Pages
Period: 1999-2006
Pub Date: 2006
Teaching Note: Available
Price: Rs.500
Organization: Grasim
Industry: Textile, Apparel, and Accessories
Countries: India
Themes: Product Development
Grasim Industries Ltd and VSF - Expanding a Commodity Market through Branding and CRM
Abstract Case Intro 1 Case Intro 2 Excerpts

Background Note

Grasim was part of the Aditya Vikram (A.V) Birla Group founded by Shiv Narayan Birla (SN) in the late 19th century. A member of the Marwari community in Pilani, Rajasthan, SN started trading in cotton in Bombay (Mumbai).

The cotton business expanded swiftly. In 1919, Ghanshyam Das Birla (GD), SN's grandson, went to Kolkata, to set up a jute business. GD later set up units in aluminium, cement, chemicals, textiles, and fiber industries. He was also actively involved in India's freedom struggle and was a close confidante of Mahatma Gandhi. Grasim was established on August 25, 1947 at Gwalior in Madhya Pradesh by G.D. The company was set up to manufacture fabrics. During that period, most textile mills used cotton fiber. When British India was partitioned, most of the cotton-producing areas went to Pakistan, with the result that the Indian textile industry faced a serious raw material shortage. Grasim looked for alternatives to cotton, and chose to use VSF, which was also the cheapest fiber available at the time.

It commenced production of fabrics using VSF imported from Europe. In 1954, Grasim set up a plant to produce VSF in India for the first time at Nagda in Madhya Pradesh, thus achieving considerable backward integration. In 1962, Grasim started a separate engineering division to manufacture plant and machinery for VSF production. In later decades, Grasim built all its plants using indigenous technology and equipment. In 1963, Grasim set up a VSF plant at Mavoor, Kerala which became the first to use bamboo as raw material. Production at the plant commenced in 1968. In 1972, a completely indigenous plant was built at Harihar, Karnataka that made use of pulp from eucalyptus trees. The plant employed in-house technology for producing wood pulp through an innovative oxygen bleaching process which reduced the use of chlorine...

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