Danone`s `One Person, One Voice, One Share` Program: Employee Engagement for Sustainable Transformation
| Case Code: HROB259 Case Length: 9 Pages Period: 2017-2022 Pub Date: 2024 Teaching Note: Available |
Price: Rs.300 Organization: Danone S.A. Industry: Retailing Countries: France Themes: Employee Attitudes & Emotions, Socially-responsible Business Practices, Corporate Responsibility,Sustainability |
Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
One Person, One Voice, One Share (OPOVOS)
Danone believed that improving employee engagement would help the company keep its promise to its consumers of improving sustainability even during difficult times. In 2018, the company launched OPOVOS that was part of the ‘One Planet One Health’ initiative launched in December 2017. Through OPOVOS, Danone aimed to empower employees to participate and share their views and to co-build a future for the company. Bertrand Austruy, Executive Vice President, Human Resources & General Secretary at Danone, said, “We believe that the One Person, One Voice, One Share program will create a very positive dynamic and foster an ownership mindset for all our employees, which is the best way to align everyone’s interests for the long-term”..
The Results
Danone implemented the One Person, One Voice program in two regions – the North America and Mexico regions – beginning in 2020. In the 2020 edition of the ‘One Voice’ survey, more than 86,000 employees participated. The company’s OPOVOS program delivered various positive results at both the local and global level..
Road Ahead
Being a multinational company, Danone believed that it was important to think ahead, to engage employees, to listen and gather feedback and opinions. The OPOVOS program gave each of its employees the opportunity to co-build the company’s future. The company invited all its employees to offer feedback using the OPOVOS online portal and share their views as employees, as consumers, and as citizens at the local and the global level..
Exhibits
Exhibit I: The 17 Sustainable Development Goals (SDGs) to Transform the World
Exhibit II: Danone’s Business-Brand-Trust Models
Exhibit III: WTW Survey Platform Image
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