Diversity, Equity and Inclusion Practices at Google: Has There Been Real Change?
| Case Code: HROB247 Case Length: 14 Pages Period: 2014-2022 Pub Date: 2023 Teaching Note: Available |
Price: Rs.400 Organization: Google Inc Industry: Technology & Communications Countries: United States Themes: Diversity and Inclusion, Corporate Governance, Discrimination,Workplace Diversity |
Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
Commitment to Diversity
Over the years the tech industry had been facing increasing scrutiny over diversity, equity, and inclusion issues and tech companies were under growing pressure to diversify their workforce which was predominantly white and male..
DEI Problem
However, the company’s diversity efforts came under the scanner in August 2017 after James Damore (Damore), a former software engineer at Google, posted a 10-page memo titled “Google’s Ideological Echo Chamber,” to an internal Google message board criticizing the company’s diversity programs and its “left bias”. He accused the company of discriminating against white, male, and conservative employees..
Firing of Top AI Ethics Researchers
Gebru, a lead AI researcher on Google’s Ethical AI team, was concerned over the overwhelming lack of diversity in the field of AI..
Challenges Ahead
Some analysts felt that the trust of female and black employees in Google’s higher management would be shaken after the Gebru incident. Alphabet employees said lack of diversity at the tech giant left them feeling unsafe while investors called for measures such as linking executive pay to progress on inclusion metrics..
Exhibits
Exhibit I: Google: Intersectional Attrition Index
Exhibit II: Black Workers in Tech Industry
Exhibit III: Google: Workforce Representation
Exhibit IV: Google: Intersectional Workforce Representation
Exhibit V: Google: Intersectional Hiring
Exhibit VI: Attrition by Race/Ethnicity (US)
Exhibit VII: Attrition by Gender (Global)
Exhibit VIII: Industry AI Gender Gaps
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