Safety Culture at General Motors Post the Ignition Switch Recall Crisis
| Case Code: HROB221 Case Length: 11 Pages Period: 2004-2019 Pub Date: 2020 Teaching Note: Available |
Price: Rs.300 Organization : General Motors Industry :Automotive Countries : United States Themes: Organizational Culture/ Job Design/ Training & Development/Systems Thinking |
Abstract Case Intro 1 Case Intro 2 Excerpts
Background
GM, an American multinational corporation headquartered in Detroit, was founded by William C. Durant on September 16, 1908, originally as a holding company. It designed, manufactured, marketed, and distributed vehicles and vehicle parts. It also sold financial services through GM Financial, the captive finance company and wholly-owned subsidiary of GM. As of 2019, the company had about 164,000 employees spread across 396 facilities located in 30 countries in six continents. It reported operating income of $5.481 billion in 2019 and secured #13 on the Fortune 500 rankings of the largest US corporations by total revenue...
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