AIIMS New Delhi Ransomware Attack: Exposing the Premier Hospital`s Vulnerability to Cyberattacks?
| Case Code: ITSY135
Case Length: 12 Pages
Pub Date: 2023
Teaching Note: Available
| Price: Rs.300
Organization: AIIMS NEW DELHI
Industry: Healthcare and Services
Themes: Information Systems, Digital Ecosystem, Data Privacy,Management of Information Systems
Abstract Case Intro 1 Case Intro 2 Excerpts
On November 23, 2022, Delhi-based All India Institute of Medical Sciences (AIIMS New Delhi), a premier research university and hospital in India, suffered a major setback after its servers went out of order, wreaking havoc on all patient care services. The cyber outage, suspected to be due to ransomware , crippled the digital patient management system, forcing the hospital to operate a host of key medical services and labs manually. To compound the problem, it was believed that the compromised systems might have revealed private information of up to 40 million AIIMS New Delhi patients, including some extremely influential people..
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