e-Learning Initiatives at Motorola
| Case Code: ITSY052 Case Length: 13 Pages Period: 1998-2005 Pub Date: 2015 Teaching Note: Available |
Price: Rs.300 Organization: Motorola Industry: Telecom Countries: US Themes: - |
Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
Self-Directed Learning
SDL is a learning process in which individuals identify their training needs, set training goals and formulate strategies for achieving those goals. Learning under this system, could therefore be highly customized and relevant to each employee...
The E-Learning Program
In the early 2000s, Motorola was operating in a business environment where products and technologies were fast getting obsolete. For the company to remain competitive, employees had to be trained on new technologies quickly...
Learning Guides
To increase user acceptance, MU devised a 'Learning Guide' that assisted employees in case of any difficulty faced while taking e-learning courses. The guide acted as a personal assistant to employees offering assistance through electronic messages...
Recent Developments
After integrating e-learning into its corporate training strategy, Motorola decided to make learning available on handheld devices such as mobiles and PDAs in 2002. The aim was to deliver information to employees, just-in-time, when the employee needed them...
Exhibits
Exhibit I: Understanding E-Learning
Exhibit II: Motorola Self-Directed Learing Process
Exhibit III: Motorola's E-Learning Value Chain
Exhibit IV: Traditional Modes of Training Employees
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