OpenAI (2023): Purpose vs Profits

Case Code: ITSY145
Case Length: 13 Pages
Period: 2018-2023
Pub Date: 2025
Teaching Note: Available

Price: Rs.400
Organization: OpenAI
Industry: Technology & Communications
Countries: United States
Themes: Artificial Intelligence, Technology Development, Business Models,Technology Strategy

Abstract Case Intro 1 Case Intro 2 Excerpts

The Launch

In the 1990s, advancements in Machine Learning and Natural Language Processing (NLP) brought AI into the spotlight. The early 2000s saw developments such as the explosion of big data, more refined algorithms, and increasing computing power, which threw the doors to advanced AI systems wide open. AI was advancing rapidly, but this key technology was also being misused for bullying and racism, bringing to the forefront ethical issues in the application of AI tools..

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