WeBank: Driving Financial Inclusion through Digital Technology

Case Code: ITSY143
Case Length: 15 Pages
Period:
Pub Date: 2024
Teaching Note: Available

Price: Rs.400
Organization: WeBank Co., Ltd
Industry: Financial Services
Countries: China
Themes: FinTech, Banks and Banking, Digital Strategy

Abstract Case Intro 1 Case Intro 2 Excerpts

Introduction

In April 2023, Shenzhen-based WeBank Co., Ltd. (WeBank), one of the world’s largest digital-only banks, was named The Asian Banker’s 2023 Best Global Digital-Only Bank in recognition of its exceptional fintech technology, innovation capabilities, and robust, inclusive financial services (see Exhibit I). In addition, WeBank bagged two other awards, namely Best Digital-Only Bank in Asia Pacific and Best Chatbot/Voice Banking Service..

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