Company Valuation vs. Leadership Values: The Better.com Experience
Case Code: LDEN191 Case Length: 10 Pages Period: 2016-2022 Pub Date: 2023 Teaching Note: Available |
Price: Rs.300 Organization : Better.com Industry : Real Estate Countries : United States Themes: Leadership & Values, Leadership Style, Corporate Governance,Ethical Leadership |
Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
History of Allegations
Garg had a history of various allegations leveled against him by founding partners or investors in each of his ventures. At EIFC his partner Khan noticed that there were discrepancies in EIFC’s finances which were managed by Garg. In 2013, he filed a lawsuit alleging that Garg had not been filing the company’s taxes..
Garg’s Leadership at Better
Garg had the same aggressive and blunt approach to his fellow employees. He set very high expectations and wanted employees to push themselves to the limit to help the company grow and improve customer experience..
The Dilemma
Despite multiple legal liabilities, conflicts of interest, and corporate governance problems, various stakeholders at Better were happy to be associated with Garg since his success in building Better and providing investors with the kind of returns on investments overshadowed his outbursts that caused headaches for some employees and forced others to quit..
Exhibits
Exhibit I: Garg’s Early Ventures
Exhibit II: Investments in Better.com
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