Cream Stone: The Young Premium Ice Cream Brand of India
| Case Code: MKTG455
Case Length: 9 Pages
Pub Date: 2023
Teaching Note: Available
| Price: Rs.400
Organization : -
Countries : India
Themes: Brand Strategy, Branding Strategy, Entrepreneurial Strategy
Abstract Case Intro 1 Case Intro 2 Excerpts
Cream Stone – Driving Toward Success
Unlike other ice cream brands, Cream Stone prepared different varieties of ice cream bases. Anyone could create ice cream, but Viren claimed that in order to ensure that it tasted excellent, one had to use all the necessary components in the correct proportions and follow stringent manufacturing guidelines..
Coping with the Pandemic
When the COVID-19 pandemic broke out in March 2020, ice creams became unpopular. People were hesitant to venture out or even consume cold products like ice creams as there was a fear that cold foods like ice creams made them susceptible to COVID-19. According to Dilip Rath, Chairman of the National Dairy Development Board (NDDB), “Ice cream industry has suffered due to two reasons..
Although Cream Stone evolved as a ‘young’ brand, it faced a set of challenges. There was intense competition in the ice cream segment with both local and foreign players expanding their presence..
The Way Forward
Some analysts from the industry opined that innovating with novel and unusual ingredients, ‘low fat’ alternatives, transparent labeling, and convenient packaging would actually improve ice cream consumption in India. Moreover, improving the infrastructure in the non-urban locations might also improve ice cream consumption, experts said..
Exhibit I: Top 5 Ice Cream Companies in India and their Market Share (April 2022)
Exhibit II: Cream Stone’s Awards and Recognitions
Exhibit III: Cream Stone Menu with Prices (in Rs.)
Exhibit IV: Cream Stone Franchisee Requirements
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