Revamping Onboarding for Success: Salesforce`s Strategic Approach to Talent Retention
| Case Code: HROB263 Case Length: 8 Pages Period: 2015-2023 Pub Date: 2024 Teaching Note: Available |
Price: Rs.300 Organization: Salesforce, Inc Industry: Technology & Communications Countries: United States Themes: Human Resource Planning, Training & Development, Talent Management,Recruitment & Selection |
Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
Phases of Onboarding Program
Salesforce ensured that the onboarding team sat with the new joiners during the onboarding process rather than separately with the HR team. Some part of the program was done at the respective locations across the globe and the new hires were then flown in to San Francisco headquarters to attend the onboarding bootcamp conducted at Salesforce University. A pre-bootcamp was conducted at the respective locations to give a foundation to every new joiner on the common aspects such as company vision and mission, culture, policies etc, to ensure that they employees across the globe were on equal terms when they flew to headquarters for the actual bootcamp..
Road Ahead
Salesforce invested more in organizational culture that fostered employee engagement at every level including the new hire onboarding. It leveraged tech tools and personalized experiences to engage, motivate, and inspire new employees. The onboarding team ensured that there was no disconnect between the Sales Leadership and the various Sales Enablement teams across the globe by ensuring that the training was aligned with the Sales Leadership objectives..
Exhibits
Exhibit I: Salesforce Products
Exhibit II: Onboarding Program Framework
Exhibit III: Salesforce Chatter App
Exhibit IV: Details of the 4 day Intense Program
Buy this case study (Please select any one of the payment options)
| Price: Rs.300 |
Price: Rs.300 | PayPal (7 USD) |
