Operations Case Studies

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Case Title   Case Code Buy Case
The Making of Apple's iPod Details OPER064

Dell's Supply Chain Management Practices Details OPER063

Quality and Safety Practices at LEGO Details OPER062

The Making of Xbox 360 Details OPER061

Sysco's Supply Chain Management Practices Details OPER060

Infosys' Global Delivery Model Details OPER059

The AXA Way: Improving Quality of Services  Details OPER058

Supply Chain Management at GCMMF Details OPER057

The Making of Airbus A380: A Triumph of Science and Engineering Details OPER056

Zara's Supply Chain Management Practices Details OPER055

Tesco's Supply Chain Management Practices Details OPER054

The Making of Boeing's 787 'Dreamliner' Details OPER053

Six Sigma: A Tool to Increase Customer Satisfaction at Bank of America Details OPER052

Mass Customization: The BMW Way Details OPER051

Six Sigma at Motorola Details OPER050

SCM and ERP Software Implementation at Nike: From Failure to Success Details OPER049

Global Supply Chain Management: Best Practices at Li & Fung Limited Details OPER047

Project Scorpio: The Making of India's First Indigenous Sports Utility Vehicle Details OPER046

Supply Chain Management in L&T (ECC Division) Details OPER045

The Making of Boeing 777 Details OPER044

Taiichi OHNO and Toyota Production System Details OPER043

Volvo's Product Development Practices: Focus on Safety Details OPER042

Consumer Driven Six Sigma at Ford Details OPER041

The Ford Production System Details OPER040

The Need of Accurate Forecasting Details OPER039

Improving Operational Efficiency of a Bank Details OPER038

Employee Satisfaction Survey Details OPER037

Dilemma of a Manufacturer Details OPER036

Demand Estimation for a Call Center Details OPER035

Operations at Whirlpool Details OPER034

Carrefour: Managing the Global Supply Chain Details OPER033

Yellow Transportation Inc.: The Tech Leader of the Trucking Industry in the US Details OPER032

PepsiCo's Distribution and Logistics Operations Details OPER031

Inventory Problems at Nike Details OPER030

FedEx: The Supply Chain Management Solutions Provider Details OPER029

Wal-Mart's Supply Chain Management Practices (B): Using IT/Internet to Manage the Supply Chain  Details OPER028

Unilever Restructures its Supply Management Practices Details OPER027

Sears Logistics Management Practices Details OPER026

Nordstrom's Perpetual Inventory System Details OPER025

The Six Sigma 'Plus' Quality Initiative at Honeywell Details OPER024


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